Terms & Conditions

Orders

There are no minimum requirements for orders.

Pricing

Prices are subject to change without notice. Advertised price includes GST.

Payment Terms

Nubax will not be dispatched until full payment has been received and the order has been processed.

Shipping

Nubax is not liable for any damages to the Nubax machine that occur during freight. Nubax will send any replacement parts required free of charge.

Returns Policy

Returns must be made within 30 days of purchase to receive a refund. The device must be in as new condition in all the original packaging, with all components including the User’s Guide and the instructional DVD. Refunds do not include the cost that was paid to third parties for shipping to the customer as the costs cannot be recovered. Customer is responsible for return freight. Refunds apply to defective or damaged units only, not to change of mind purchases.

Dispatch & Delivery Policy

Once a purchase has been received, Nubax will process the payment and order a Nubax traction device to be dispatched from the warehouse. Once this is done, Nubax will notify the customer with a tracking number to monitor delivery. Delivery period is subject to change depending on location. Nubax holds no responsibility to cover additional taxes and customs duties which may incur in some countries.

Nubax Privacy Policy

Once a purchase has been received, Nubax will process the payment and order a Nubax traction device to be dispatched from the warehouse. Once this is done, Nubax will notify the customer with a tracking number to monitor delivery. Delivery period is subject to change depending on location. Nubax holds no responsibility to cover additional taxes and customs duties which may incur in some countries.

Overview

Once a purchase has been received, Nubax will process the payment and order a Nubax traction device to be dispatched from the warehouse. Once this is done, Nubax will notify the customer with a tracking number to monitor delivery. Delivery period is subject to change depending on location. Nubax holds no responsibility to cover additional taxes and customs duties which may incur in some countries.

Information We Collect

Automatically Collected Information.

We automatically receive certain types of information whenever you interact with us. For example, when you visit the Site, our systems automatically collect your IP address and the type of browser you use. Information may be automatically collected by “cookies” which are discussed in more detail below. We may also collect information about your browsing behaviour, such as IP address information, entry and exit points for the site, search terms, page views, and impressions.

If you buy something on the Site, to complete and process your purchase, Nubax will ask you for personally identifiable information regarding the transaction such as your name, address, e-mail address, and phone number. Billing information can be collected and processed by a secure third-party service (PayPal) and is subject to its Terms of Use and Privacy Policy.

Cookies

A cookie is a small data file that’s stored by your web browser on your computer. Nubax and our advertising management partner, use cookies to help monitor your online activity and to learn what you’re interested in and which advertisements bring users to our website. The information that we collect and share from cookies is anonymous and not personally identifiable. It does not contain your name, address, telephone number, email address, or the details of your internet service provider. You can visit this page (http://www.networkadvertising.org/choices/) to opt out of targeted advertising.

How Information is Used

Nubax will use your information as needed for processing your transaction, and for contacting you regarding your order and our business. Your contact information may be used to confirm details of your order, clarify issues you may have as a customer, or occasionally to contact you after your order with product update information, information related to your purchase, or with other company communications. This applies to all purchases made using the Nubax website. After your purchase, if you do not wish to receive further emails from Nubax, please contact us using the details below.

How We Share Information

Nubax will share your information exclusively as is necessary to complete your specific transaction, such as sharing your shipping information with our freight company. We will not share, rent, or sell your personal information with outside parties except when required by law to do so. Nubax does not sell or rent contact lists, and your information will not be used to contact you regarding businesses other than Nubax. Nubax is not responsible for the privacy practices of sites linked to Nubax via hyperlinks, banner advertising or other means. Please take care at all times when visiting another site.

Contacting Us

If you would like to change the way Nubax contacts you, or if you would like to stop receiving emails from Nubax, or if you have any questions about this privacy policy, you may contact us by phone, by using the contact us form or by email, and Nubax will respond as promptly as possible.

Telephone: 1800 268 229
Email: customerservice@nubax.com.au